As a resident at the Monte Vista Village, I wanted to let you know of the exemplary group of people who make up the staff here and how they work together like no group of people I have ever met.
An example of this that I would like to cite is a Christmas get-together for friends and relatives of the residents that occurred on December 5, 2012. Not only were the food items incredibly good, but well-presented and delicious!
I went about the hall and asked various guests how they were enjoying themselves and the smiles and remarks all said happy and satisfied.
I watched the personnel, from Director of Sales to Kitchen Staff interact with the guests, keep the safety of the guests paramount, and clean, clean, clean! It reminded me of a well-oiled machine, the work was being done so smoothly.
Even at the end of the event; I stayed behind and watched the clean-up. Everyone, from our CEO to the kitchen staff pitched in and had the area back to its original condition in less than one hour. Now THAT is teamwork!
I have been in the Navy, the Railroad (Amtrak) and as a Home-Health Aide. Never have I seen this type of cooperation!
The people here are caring, friendly and observant towards the residents needs. As the youngest resident here, I am so glad I picked Monte Vista. I couldn’t have made a better choice.