Positive Consumer Ratings Leads to This Industry-Leading Distinction from Caring.com
LEMON GROVE (SAN DIEGO), Calif. (Jan. 8, 2016) – Monte Vista Village has been selected as a Caring Star of 2016 from Caring.com for service excellence in assisted living. In ratings and reviews from older adults and their family members, Monte Vista Village is the only winner in Lemon Grove, and one of nine Caring Star 2016 communities in San Diego County. About 787 communities in 44 states – the top one percent of assisted living communities nationwide – achieved this recognition.
“We strive daily to deliver high-quality care for our residents, and this award helps validate our delivery on that promise,” said Maria Shetler, executive director of Monte Vista Village. “On behalf of our team members and leadership, thank you to those who shared positive feedback about the Platinum Service we provide and the beautiful setting in which our residents live.”
Families across the country are increasingly seeking insights provided by online reviews to help guide important senior care decisions for their loved ones. A combined 94 percent find online reviews to be trustworthy and helpful to their search for senior care providers. In 2013 research conducted by Caring.com, 60 percent of family caregivers indicated that they used the Internet when researching senior care service providers.
“Congratulations to Monte Vista Village for achieving this award after earning accolades from residents and their family members,” said Andy Cohen, Caring.com CEO and co-founder. “This important milestone speaks volumes about the positive difference Monte Vista Village makes in serving older adults, and we join with the local community in celebrating their accomplishment.”
Some of the positive feedback that led to Monte Vista Village being a Caring Star of 2016 includes: